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Frequently asked questions for parents and carers

Here you will find the latest information for parents and carers of Leeds Trinity students, as we respond the latest government guidance.

Can students return to campus for the new academic year?

What is Leeds Trinity's approach to teaching and learning?

What support is available for students?

Is the University campus safe?

What happens if there is an outbreak in campus accommodation?

If a student needs to isolate in halls, what support will the University provide?

How can parents be confident that supplies sent to students in isolation reach them?

If one flat member repeatedly breaks rules resulting in a flat having to isolate frequently, what action would the University take?

Can students return to campus for the new academic year?

From 1 September, the University will move to the ‘green’ stage in its Return to Campus Plan, welcoming students and staff back to campus with some safety mitigations in place to help protect each other and prevent disruption to the learning experience. 

These include face coverings being expected in all indoor settings across campus, unless exempt; stringent cleaning regimes; use of ventilation; and the LFD Collect service reopening to support students and staff to participate in twice-weekly testing. All measures will remain under continual review and we will adjust and provide updates as necessary. 

In-person teaching will be supported and further enhanced by additional engagement activities and opportunities online and through digital teaching materials. As students and staff would expect, we are also working to ensure that we are ready to continue to deliver an engaging student experience in all eventualities, in a safe and secure way.

What is Leeds Trinity’s approach to teaching and learning?

The University is committed to offering on-campus teaching and learning where government restrictions and the local situation allow this. From 1 September, the University will move to the ‘green’ stage in its Return to Campus Plan, welcoming students and staff back to campus with some safety mitigations remaining in place to help protect each other and prevent disruption to the learning experience. (All measures will remain under continual review.) 

In-person teaching will be supported and further enhanced by additional engagement activities and opportunities online and through digital teaching materials. As students and staff would expect, we are also working to ensure that we are ready to continue to deliver an engaging student experience in all eventualities, in a safe and secure way.

What support is available for students?

We know this is a worrying and frustrating time for students and we are here for them if they need us. All our support services are available online for students, including access to mental health services. Our Student Support team is also available 9.00am – 10.00pm, seven days a week.

We are continuing to provide virtual social activities to help students stay connected and support any resident students who need to self-isolate. Students will find full details of the support available to them, including booking one-to-one appointments, on the myLTU app. Alternatively they can email us at info@leedstrinity.ac.uk.

Is the University campus safe?

Our approach as a University throughout the pandemic has been to put the health, safety and wellbeing of students and staff first. From 1 September, the University will move to the ‘green’ stage in its Return to Campus Plan, welcoming students and staff back to campus with some safety mitigations in place to help protect each other and the student learning experience. 

  • Face coverings will be expected in all indoor settings across campus, unless exempt, to look after our community and help minimise the potential for disruption to in-person teaching. Face covering exemption badges will be available from the new Student Info Point in the AKLC from the start of teaching for those who are exempt and would like to wear one to indicate this.
  • Stringent cleaning regimes will continue across campus, and all students, staff and visitors will be reminded to wash their hands and use hand sanitiser regularly throughout the day.
  • Screens will remain in reception areas and lecture theatres, with additional screens being scoped.
  • Ventilation and fresh air will continue to be a key mitigating measure.
  • The provision of Lateral Flow Devices to support students and staff to participate in twice-weekly testing. The University will continue to support students who need to self-isolate in halls.

All measures will remain under continual review and we will adjust and provide updates as necessary. 

What happens if there is an outbreak in campus accommodation?

The University is well prepared to respond swiftly to an outbreak on campus. There are detailed protocols for reporting confirmed or suspected cases and the relevant support is in place should students need to self-isolate in campus accommodation. In the event of an outbreak on campus Public Health England would attend on site to support our containment efforts.

If a student needs to isolate in halls, what support will the University provide?

We have appointed a dedicated University Team who will take care of students who are self-isolating. Each student will be allocated a named member of the team who will check in with them regularly and ensure they have the appropriate support including provision of essential food and hygiene products until isolating students are able to arrange supermarket deliveries and access to our ‘head space’ and mental health resilience programme via the myLTU app.

How can parents be confident that supplies sent to students in isolation reach them?

Our commitment is to get 48 hours' worth of supplies to any student in our halls of residence within 24 hours of them notifying the University of their need to self-isolate. We have prepared a list of local suppliers able to deliver items to students in self-isolation and we are delivering post and other items to students directly. We have also provided wider mental health and wellbeing resources.

If one flat member repeatedly breaks rules resulting in a flat having to isolate frequently, what action would the University take?

The legal terms and conditions that all students sign now include an 'Acceptable COVID Behaviours' section. While we have had a small number of students who needed reminding of their responsibilities and have been issued with a first warning, we have generally been proud of how well our student body has responded to this enormous challenge and we believe they are a real credit to their parents, carers, guardians and loved ones. We have not yet had to formally discipline any student for a breach of these rules but would be prepared to do so should it be required.

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