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Leeds Trinity ranked joint 23rd in UK for student satisfaction

Posted on 27 July 2018

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​Leeds Trinity University has been ranked joint 23rd out of all UK universities for overall student satisfaction, according to the National Student Survey (NSS) 2018 results and as published by The Times Higher Education.

The survey, which gives all final year undergraduate students the opportunity to express their opinions about what they liked about their university, positions Leeds Trinity 3% above the national average, with an overall satisfaction score of 87%.

Students rated Leeds Trinity particularly highly for:

  • Learning Resources including IT facilities and the library (90% satisfaction);
  • Learning Opportunities including the exploration of ideas and concepts, and application of learning through professional work placements (88% satisfaction); and
  • Teaching including how staff explain things and how they ensure the subject is interesting and intellectually stimulating (86% satisfaction).

At a national level, Leeds Trinity is ranked highly for Learning Opportunities (7th), Learning Resources (8th), Assessment and Feedback (13th), Learning Community (14th) – for which the University is also top in Yorkshire, and Students' Union (17th).

For overall student satisfaction, Leeds Trinity is ranked as second mainstream* university in the region behind the University of Leeds.


Professor Margaret A House OBE, Vice-Chancellor at Leeds Trinity University, said:

"Our personalised approach to learning and teaching is at the centre of everything we do at Leeds Trinity. Knowing our students by name, being able to nurture, support and care for them, and welcoming them into our community enables us to provide the best experience for all of our students.

"Having a consistently high level of student satisfaction reflects the exceptional support we continue to provide at Leeds Trinity, and I am incredibly proud of the results today. I believe we are one of the only universities in the region to be able to maintain such high levels of personalisation and dedication to each of our students, and my colleagues should be very proud."

The University's strong rating for Learning Resources has improved by 12% in the last five years and is 5% above the sector average. Since 2014, the University has invested in flexible furniture for collaborative working, new technology such as lecture capture cameras and industry-standard equipment for specific courses such as Media, Television Production and Journalism. Last year, the University opened a £5.7million Andrew Kean Learning Centre extension including flexible IT rooms, collaboration rooms and social study spaces.

Broadcast Journalism graduate Xanthe Palmer said the facilities and equipment on her course have contributed to her gaining a job at BBC Radio Leeds. She said:

"The Media Centre at Leeds Trinity is really good as it has everything you need. The industry-standard radio studios meant that we could broadcast news bulletins to Bradford Community Broadcasting (BCB) as part of our placement, and using the equipment here meant I knew how to use it at other places, such as BBC Radio Leeds where I'm now working. 

"It's great knowing that you can hire the cameras, microphones and any equipment you need, either for your course or additional work experience – and I can continue using the centre for six months after graduation which I'll definitely be taking advantage of!"

The University has also remained in the top 20 UK universities for the second year running for Student Voice – a metric Sam Gyimah, Minister of State for Universities, believes is integral to improve the student experience. He said:

"The student voice is the most important voice, and the National Student Survey is a vital tool that provides an invaluable insight into the student experience."

At Leeds Trinity, satisfaction for Student Voice is well above the national average with ratings for student feedback (70% satisfaction) and representation of students from the students' union (66% satisfaction) both 9% above the national average.​

Charles Isherwood, President of Leeds Trinity Students' Union (LTSU), said:

"Leeds Trinity University, LTSU and all its staff really do care about what students think and we want all our students at Leeds Trinity; whether that's course reps, sports team members and societies, or alumni to give their feedback. Everyone is actively encouraged to have their say and give whatever feedback they see fit to give.

"We at LTSU already do so much with the University to make sure that feedback from students is heard, and over the next 12 months we will carry on working closely with the University to further develop our students' experiences."​


A small University with a big reputation, Leeds Trinity has 3,500 students and 500 staff. The campus is based in Horsforth, six miles north of Leeds, and is renowned for teaching excellence, satisfied students and producing highly employable graduates.

For anyone still thinking about attending university in September, it's not too late. Clearing 2018 is now open with places available on a number of courses. For more information, visit leedstrinity.ac.uk/clearing​.

*Mainstream university: non-specialist Higher Education institution