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Leeds Trinity named best university in Yorkshire for student satisfaction

Posted on 09 August 2017


​​​​​​​​Students at Leeds Trinity University are the most satisfied out of all mainstream Yorkshire universities, according to the National Student Survey 2017 results released today, Wednesday 9 August.​

The institution achieved an overall satisfaction score of 90%, ranking Leeds Trinity the number one mainstream university in Yorkshire and the Humber, and 18th out of all UK universities.

It scored particularly highly for teaching, learning opportunities, assessment and feedback, academic support, and learning community, and excelled in new categories around student engagement – being ranked top in Yorkshire and 11th nationally for student voice in particular.

English and Writing, Forensic Psychology, History, Media, Secondary Physical Education and Sports Development, and Sports Journalism students stated they were 100% satisfied with their course, and the institution exceeded the national average in all 26 survey questions.

Professor Margaret A House, Vice-Chancellor at Leeds Trinity University, said:

"Improving our student experience is a University-wide priority, and the results today reflect the support we provide for all our students at Leeds Trinity. Working with our Students' Union we have taken a whole-University approach and listened to what our students need.

"To be named top University in Yorkshire for overall student satisfaction is a fantastic achievement and I am exceptionally proud of our staff and students for helping us to achieve this."

Professor House says the University's personalised approach to learning and teaching is one of the reasons for the institution's excellent results today. And, the news comes just three weeks after Leeds Trinity was ranked number one in Yorkshire for employability with 97% of its students gaining employment or entering further study within six months of graduation, according to the latest Destination of Leavers from Higher Education (DLHE) survey.

She added: "I am very proud of our strong performance in employability, with all undergraduate students taking part in professional work placements as part of their degree. At Leeds Trinity, we work with our students to discover what they want from their University – and because we offer a personalised and flexible approach to learning, we are able to deliver this."

The NSS is commissioned by the Higher Education Funding Council for England (HEFCE) and conducted by Ipsos MORI to give all final year undergraduate students the opportunity to express their opinions about what they liked about their university. 300,000 students from 155 institutions took part in the survey, which contains 26 questions around teaching, assessment, support, resources, community and collaboration. It supports universities to further improve the educational experience they provide and offers valuable information for prospective students.

Professor Madeleine Atkins, Chief Executive of HEFCE, said:

"The NSS continues to be the largest and most authoritative survey of its kind in the UK. Its role in gathering crucial evidence about the student experience in higher education has been enhanced this year by new questions on student engagement and updated questions to reflect the latest approaches to learning and teaching. The 2017 results show that students provide particularly positive feedback on the quality of teaching and on learning opportunities. Institutions will also, however, be considering carefully how they can continue to improve assessment and feedback, and their broader engagement with students."

The national average shows that 84% of students are satisfied with the quality of their courses overall, placing Leeds Trinity significantly above the national average.

The University continues to invest in its student experience with a new £5.7 million extension to the Andrew Kean Learning Centre officially opening next month, LTSU being named NUS Students' Union of the Year last month, and the institution receiving a rating of silver in the Department for Education's Teaching Excellence Framework (TEF) in June.

Georgia Wood, Vice-President of Leeds Trinity Students' Union (LTSU), said:

"The NSS results today are fantastic; a great reflection of all the hard work and dedication put in by the University and Students' Union that truly care about their students' needs. I am proud of what Leeds Trinity has achieved and am excited to work closely with the team; trialling a new 24-hour library for students during peak assessment times, introducing contactless payments on campus and being actively involved on campus."

A small University with a big reputation, Leeds Trinity University has 3,500 students and 500 staff. The campus is based in Horsforth, six miles north of Leeds, and is renowned for teaching excellence and producing highly employable graduates.

For anyone still thinking about attending university in September, it's not too late. Clearing 2017 is now open with places available on a number of courses. For more information visit


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